Ziphone II is a smart desktop voice communications solution, performing various personal CTI functions, through two-way digital communication with a PC, as well as conventional telephone functions, such as building phonebook DB, call recording, auto-answering and recording during absence, Caller ID, auto-dialing, listening to the audio file during telephone conversations, etc. Ziphone II, as an upgrade of Ziphone integrates USB codec and caller ID onboard, provides the superb quality of sound and convenience of easy installation and operation.
-Automatic dialing with a single click
-Easy connection to applications using API
*Digital call recording
-Automatic/manual call recording using the embedded codec
-Speaker and microphone volume control function
-Microphone mute function
-Easy management of the customer's data through the phonebook
-Effective control of the recorded call history and playing of recorded files
*Caller ID service support
-The caller number appears on the LCD screen
-Compact design, high-quality SIP headset telephone for call centers
-Can be hung on the wall (Ziphone X mini)
-Easy installation, maintenance, and repair
IR Link Inc. specializes in network-based customer call center and recording solutions. The Company has been committed to developing voice-based communication devices and recording solutions since its foundation in 2000. The “Z-phone” series of PSTB-based recording headset has earned a positive market feedback. Following this, we have successfully completed the development of “Z-log”, a convenient and cost-efficient IP-dedicated recording device and are preparing for its release very soon. IR Link has started transforming itself to a financial TM call center cloud service provider since 2009 based on more than 10 years of knowledge and experience in call center implementation and maintenance while delivering one-stop service of a complete line of solutions, ranging from IP contact center to recording systems.
-ZiphoneX mini (SIP-200)